FAQs
Frequently Asked Questions
Whether you’re dealing with dull marble, stained grout, or a terrazzo floor that’s lost its shine, these FAQs answer the questions Boston-area homeowners and businesses ask most about stone restoration, polishing, sealing, and care. Clear, straightforward answers help you understand what’s happening with your surfaces—and what can be done to fix them.
-
What is stone restoration?
Stone restoration is the process of correcting surface damage—such as dullness, scratches, etching, lippage, or wear—using diamond abrasives and specialized equipment. Restoration brings the stone back to a like-new appearance.
-
How do I know if my stone needs professional honing or polishing?
If your stone looks dull, cloudy, scratched, etched, or no longer has its original reflection, it likely needs honing and polishing. We can evaluate your surface and recommend the most effective approach during your free consultation.
-
Should natural stone be sealed, and how often?
Most natural stone should be sealed every 1–3 years, depending on usage, porosity, and the type of stone. During your service, we test your stone’s absorbency and recommend the right sealing schedule. A properly sealed surface is far more resistant to staining and easier to maintain.
-
Can you repair cracks, chips, or holes in stone?
Yes. We repair chips, cracks, and holes using color-matched epoxy or resin fillers designed for stone restoration. Once repaired and refinished, the damage becomes far less noticeable and structurally sound.
-
Can you match the existing finish on my stone (matte, satin, or high polish)?
Yes. Natural stone can be finished to a matte, satin, or glossy polish. During restoration we can match your current sheen or change it based on your preference.
-
How do I know if my stone needs restoration instead of just cleaning?
If your stone looks dull, scratched, uneven in sheen, etched, or cloudy, cleaning won’t solve the problem. These issues require honing or polishing, which removes the damaged surface layer and restores clarity and reflection.
-
What areas do you service in and around Boston?
We serve homeowners, businesses, property managers, and facilities throughout the Boston area and surrounding communities. If you’re unsure whether we service your location, just ask—we’re happy to help.